Do you bill insurance?

Short answer is No. However, we do work with third party brokers that schedule transportation through your insurance provider.


Can I bring my pet?

Yes, but it must be trained and able to ride in an approved carrier.


When do you close?

We do not close. Our services are available 24 hours a day, 365 days a year.

 

What is your weight limit?

We can provide local and long distance stretcher service for patients weighing up to 700 lbs, and wheelchair service up to 450 lbs. We can provide wheelchair for larger patients when they provide their own wheelchair.


Can my family come with me?

Yes, all of our vans can accommodate at least one additional passenger and up to 3 in some. Specify upon scheduling how many passengers you would like to ride with the patient.


Are you private pay or only contracted with facilities?

Both, We have many long time private pay clients and we also have a large contracted client base including AdventHealth Fish Memorial, AdventHealth Deland, AdventHealth New Smyrna, AdventHealth Daytona Beach, AdventHealth Palm Coast, Halifax Medical Center Daytona, Halifax Medical Center Port Orange, Halifax Medical Center Deltona, Central Florida Regional Hospital Sanford, Halifax Hospice, Florida Hospital Hospice Care, Vitas Innovative Hospice Care, Kindred Hospice, Haven Hospice, Majestic Oaks, Alliance Center for Health, Ocean View Nursing and Rehab, Good Samaritan Florida Lutheran Deland, Parkside Nursing and Rehabilitation, Debary Health and Rehabilitation, Opis Coquina Center, Bridgeview Nursing and Rehab, Deltona Health Care, Certus Orange City, University Center West,  National Med Trans, MTM, Secure Transportation, Transcom Solutions, and Pro-Care.